Privacy Policy

Introduction

frost-photon ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details (email address)
• Course preferences and enquiry details
• Communication records when you contact us
• Payment information when you enrol in courses

We also collect certain information automatically when you visit our website:

• Browser type and version
• Pages visited and time spent on pages
• Referring website address
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about our courses
• Process course enrolments and payments
• Send course-related communications
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit an enquiry form or subscribe to communications
• Contract: When processing is necessary to fulfil our educational services
• Legitimate interests: For improving our services and website functionality
• Legal obligation: When required by law

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist with our operations (payment processors, email services)
• Professional advisers (accountants, legal counsel)
• Regulatory authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is retained for two years. Course participant records are retained for seven years for legal and accounting purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

International Transfers

Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or our data practices, contact:

frost-photon
147 Buchanan Street
Glasgow G1 2JX
[email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.