GDPR Compliance

Our Commitment to Data Protection

frost-photon is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take your privacy seriously and have implemented measures to ensure your personal data is handled responsibly.

Data Controller

frost-photon acts as the data controller for personal information collected through this website and our educational services. We determine the purposes and means of processing your personal data.

Contact details:
frost-photon
147 Buchanan Street
Glasgow G1 2JX
[email protected]

Your Rights Under UK GDPR

The UK GDPR provides you with specific rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.

Right to Erasure

Also known as the "right to be forgotten", you may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restrict Processing

You may request that we limit how we use your personal data while we verify its accuracy or consider your objection to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request.

We will respond to all legitimate requests within one month. In complex cases, we may extend this period by up to two months, but we will inform you if this is necessary.

Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency: We process data lawfully and clearly explain our practices
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes
• Data minimisation: We collect only data that is necessary for our purposes
• Accuracy: We keep personal data accurate and up to date
• Storage limitation: We retain data only as long as necessary
• Integrity and confidentiality: We protect data with appropriate security measures
• Accountability: We demonstrate compliance with these principles

Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure data transmission using encryption
• Access controls limiting who can view personal data
• Regular security assessments
• Staff training on data protection

Data Breach Procedures

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and inform affected individuals without undue delay.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
ico.org.uk

Updates to This Information

We may update this GDPR compliance information periodically. The date at the top of this page indicates when it was last revised.